Procedures

First Steps in Requesting/Building a Departmental Web Site

The general process for developing a departmental web site is as follows:

  1. E-mail Web Services with your request.
  2. A meeting takes place with a web services staff member and the PageMaster to discuss the outline of the site. Brainstorming is also done about the purpose and layout of the site.
  3. A flowchart of the site is created and sent to the PageMaster for approval.
  4. Once the flowchart is reviewed and approved by the PageMaster, a site template is built by web services.
  5. A training date is coordinated with the PageMaster (who will be contacted by a representative from client services). The PageMaster receives the site's template at their training session, as well as the WS_FTP username and password (for server access).

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New PageMaster for Existing Site

When a new PageMaster is assigned to an existing site, the department or organization head (chair, director, etc.) simply needs to send an email to the helpdeskadmin@bentley.edu with the new PageMasters name and phone extension. All PageMasters need to be permanent Bentley faculty or staff.

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Web Services Request Process for Modifications to Existing Sites

All of the following can be done by the user:

  • New web page within an existing section.
  • Add, update or delete a link.
  • Add, update or delete an image.
  • Implement date/freshness controls.
  • Add, update or delete non e-commerce forms without content.

All of the following are considered major changes:

  • A change to the base template.
  • A new web site or major web site redesign.
  • A modification to a main section. This includes adding or modifying a button on the left navigation bar.
  • Incorporate Scripting.


Marketing/Web Services will respond to requests for major changes within 1 business day.

Marketing/Web Services will implement new button requests within 2 additional business day.

To submit a request, please e-mail webservices@bentley.edu.

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